This is one task that is often neglected but so, so important. Once you’ve created your website it’s not a case of that’s it, done. Your website needs to be taken care of on a regular basis so it can stay as awesome as you intended it to be. You need to make sure you take regular back ups of your site so if the worst was to happen you can quickly get back online again without losing all your content.
Web Security is also a HUGELY important thing to consider. With hacking and viruses on the rise (remember Heartbleed?) it’s vital you do everything you can to protect yourself. Along with other measures you can put in place keeping your plugins and software up to date is a big part of this (can you remember the last time you took notice of the “Please update now” nag bars?).
Let your us take care of your site maintenance so you can stay online, keep your site secure and be prepared should the worst happen!
How it works:
*Don’t worry you’re not tied in to any contract but having a recurring monthly payment means we can keep your website backed up and secure without interruptions. You are free to cancel at any time.
Which package is right for me?
You have a small WordPress website/blog and don’t make many changes to it each month – perhaps a blog post or two here and there. You don’t solely rely on your website to bring you business but it’s important that it’s there and running well.
As you perhaps don’t log in to your dashboard that often you probably have lots of notifications of updates when you do! This package will make sure you keep your WordPress version and Plugins up to date whenever they are changed. Out of date software is a HUGE risk for site hacking – keeping things updated is part of what helps prevent it!
We’ll also take regular back ups of your site so that if anything should go wrong we can get you online again with an up to date copy of your website/blog with minimal disruption.
We also do something called a ‘Malware Scan’ which ensures no nasties are lurking waiting to take down your site or steal personal information!
You have a well established WordPress website/blog that is vital to your business. You blog more frequently and make regular changes to your site that if you lost, would set you back considerably and take up a lot of your time to recover.
As with our basic package we keep your software up to date to help prevent hacking and keep your site running smoothly but we take more regular back ups to help prevent you losing changes. We also monitor your site’s uptime and can notify you if your site goes down and work with you to fix the problem as quickly as possible. Much better than a client wondering what the heck has gone off!
This package also comes with 1 hour of Technical Support each month so if you need any tweaks to your website that are that little bit too techy for you, we’re here to help!
You have a business that relies heavily (if not solely) on your WordPress website and online presence. You may have an ecommerce shop within your site and keeping your site online and working well is critical for you to keep your income flowing.
This package includes everything in the Business package but you get 3 hours of Technical Support instead of just the 1. If you need changes made to your ecommerce shop, a plugin has errored or you want to create a new landing page – we can do all this and more!
What can I use my Technical Support hours for?
Anything Web Development related! For example:
- You need a new plugin installing and configuring.
- You need a new web page creating.
- You want email sign up forms adding to your website.
- Something funny has happened to a section of your website and you don’t know how to fix it.
- You want your blog post uploading and formatting.
If you need additional hours above the ones included in your chosen package you can get support for £35/$59 for every additional hour used each month.
*Please note: monthly support hours unused from your package each month are not carried over.
Choose your package:
You can either sign up to your package in £GBP or $USD depending on your preference.
*Please note: These packages are applicable for a single website. If you have multiple websites please contact us for a quote.
Once your payment has been received you will receive an email within 24 hours to begin your maintenance package. If the email address you wish to be contacted on is not your PayPal registered email address, please email us your contact details via firstname.lastname@example.org.